What You Can Expect During an HVAC Repair

May 21, 2019

New homeowners will eventually find themselves scheduling their very first HVAC repairs. You may not know what to expect, so with that in mind, let us explore a usual scenario.

Getting to Know You

Mario's AC provides HVAC services to homes throughout Hudson and the surrounding areas. When meeting customers for the first time, it’s usual practice to show identification, licensing and proof of insurance. The technician will then listen to the homeowner describe the problem, which may be particularly important if the issue is not obvious.


Your technician will then inspect the system. Don’t be surprised if the technician inspects areas beyond the problem you described because a comprehensive view can be helpful. Such examinations often start at the thermostat and then expand out. That includes registers in rooms and hallways, equipment installed indoors at ground level, equipment installed in the attic and outdoor equipment. You may not be needed during this phase, but it helps to remain accessible in case there are any questions.

Discussion and Estimate

Once the problem or problems have been identified, the technician will discuss them with you. That includes explaining them, answering any questions that you may have and exploring the various options that are available to you. Once you have chosen a solution, the technician will give you an estimate. Whether that estimate is written usually depends on the scope of the repair.


Finally, the technician will perform the repair. A professional will maintain a clean and safe work area throughout the repair process. Expect your technician to respect you and your home throughout. When the work is complete, the technician will show it to you, answer any questions that you may have, clean the work area and finalize payment.

Your Local Repair Experts

The team at Mario's AC handles all manner of HVAC repairs. We also offer services such as indoor air quality and duct cleaning. Call us today or contact us online to schedule an appointment and learn more about how we can serve you and your home.

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